CASE STUDY: MARKETING & SOCIAL MEDIA MANAGEMENT

Bath Fringe Festival

Marketing, social media and digital communications for one of Bath’s longest-running independent arts festivals.

Overview

Bath Fringe brings together performances, exhibitions, comedy, music, visual art and unexpected events across venues and public spaces throughout the city.

My role has been to help turn that large and varied programme into a clear, lively and recognisable campaign that reaches audiences without losing the festival’s independent character.

  • Client

    Bath Fringe Festival

  • Role

    Marketing & Social Media Manager

  • Period

    2019–2021 and 2024–present

  • Location

    Bath, UK — city-wide

  • Sector

    Arts & Culture / Festivals

  • Services

    Campaign planning, social media management, content creation, press and PR, email marketing, website content and campaign reporting.

The Brief / Challenges

Bath Fringe has been part of Bath’s cultural calendar for decades, but promoting it presents a particular challenge. It is not a single event in a single venue: it is a wide-ranging programme involving independent artists, promoters, venues, exhibitions and performances across the city.

The campaign needed to make that programme easier to discover, build momentum around key dates and events, and reach beyond the festival’s existing audience. At the same time, the marketing had to retain the grassroots, playful and sometimes unconventional personality that makes Bath Fringe distinctive.

Complex Programme

Turning a broad programme across many venues, art forms and audiences into clear, accessible campaign content.

Multiple Audiences

Reaching loyal local followers while also attracting younger audiences and people discovering the festival for the first time.

Distinctive Identity

Increasing visibility without losing the independent, experimental and sometimes unconventional character of Bath Fringe.

My Role

I lead the planning and day-to-day delivery of Bath Fringe’s marketing and digital communications, working closely with the festival directors, artists, venues and partner organisations.

  • Campaign Planning

  • Social Media Strategy

  • Content Creation

  • Copywriting

  • Photography & Video

  • Press & PR

  • Website Content

  • Email Marketing

  • Artist & Partner Liaison

  • Analytics & Reporting

How I Approached It

Plan

Built the campaign around the programme launch, festival milestones, key events and the different needs of each communications channel.

Create

Produced written, photographic, video and graphic content that gave individual artists and events room to stand out within the wider festival campaign.

Coordinate

Worked with artists, venues, partners and the festival team to gather material, manage deadlines and maintain a consistent flow of information.

Evaluate

Monitored platform, website and email performance, then produced a post-campaign report identifying successes, gaps and priorities for future festivals.

Outcomes

130+ Events

A diverse programme of performances, exhibitions and participatory events promoted across the city.

17 Days

A sustained campaign covering the festival launch, programme highlights and live festival activity.

Increased Reach

Significant growth in visibility, particularly on Instagram, helping festival content travel beyond the existing follower base.

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Planning a cultural campaign?

I help festivals and arts organisations turn complex programmes into clear, engaging campaigns that connect artists, events and audiences.